How Nederland Expanded Code Enforcement Capacity by 65%

In Nederland, Texas, one code enforcement officer was responsible for every complaint, inspection, notice, and follow-up across the entire city. As demand increased, the work became harder to sustain. Manual steps, scattered documentation, and repetitive administrative tasks limited how many cases could be handled each day.This case study looks at what changed when Nederland simplified code enforcement with a single system. When the system stopped slowing the work down. And when more time could be spent where it mattered most: in the field.

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The capacity of code enforcement software

With GovWell, Nederland dramatically increased what one officer could accomplish without adding staff or stress. Administrative work was reduced, documentation became consistent and searchable, and more time shifted back to the community.The result was a more sustainable workflow, faster response times for residents, and a 65% increase in daily code enforcement capacity.

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“GovWell made it ten times easier than it was. If I go out and investigate something, by the time I get back, it’s already ready to be reviewed.” — Dennis Guffey, Nederland Code Enforcement Officer

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Inside the case study

In this case study, you’ll learn:

• How manual, multi-step workflows quietly cap enforcement capacity
• What changes when photos, notices, and records live in one system
• How templates and automation can reduce administrative overload
• What measurable improvements look like for a code enforcement department, including higher daily case volume and faster turnaround
• How better tools can translate into more time in the field